Sample Questions and Answers
In group communication, the role of a “harmonizer” is to:
A. Generate ideas
B. Resolve conflicts and maintain group cohesion
C. Assign tasks to group members
D. Monitor group deadlines
Answer: B
Which of the following describes “social media communication”?
A. Communication using traditional mass media like TV and radio
B. Communication that occurs through internet-based platforms allowing individuals to interact and share content
C. Communication in the form of written reports
D. Communication in a professional, formal setting
Answer: B
Which of the following communication contexts involves individuals sharing ideas and feelings within a small group?
A. Interpersonal communication
B. Small group communication
C. Mass communication
D. Public communication
Answer: B
What is the definition of “public speaking”?
A. The informal sharing of information with friends
B. The process of delivering a speech to a large group of people
C. The use of technology for communication
D. One-on-one conversations in a workplace
Answer: B
Which of the following best describes the “feedback” component of the communication process?
A. The emotional impact of a message
B. The nonverbal cues that accompany a message
C. The response from the receiver to the sender’s message
D. The background noise that interferes with communication
Answer: C
Which theory suggests that individuals seek to reduce uncertainty when interacting with others for the first time?
Social Penetration Theory
B. Uncertainty Reduction Theory
C. Cognitive Dissonance Theory
D. Communication Accommodation Theory
Answer: B
Which of the following is an example of a nonverbal cue?
The tone of voice
B. The words used in a conversation
C. The topic being discussed
D. The sentence structure
Answer: A
“Self-disclosure” in interpersonal communication refers to:
Hiding personal information from others
B. The act of sharing personal information with others
C. Avoiding communication altogether
D. Speaking only when necessary
Answer: B
Which of the following is an example of intercultural communication?
An employee speaking with a colleague from another department
B. A student interacting with classmates in a multicultural setting
C. A local sports team communicating with each other
D. A teacher giving a lecture to a single class
Answer: B
The “sender” in the communication process is responsible for:
Receiving and interpreting the message
B. Providing feedback
C. Encoding and transmitting the message
D. Ensuring the message is accurate
Answer: C
What is the purpose of “active listening” in communication?
To repeat the message word-for-word
B. To quickly respond with an opinion
C. To fully understand and engage with the speaker’s message
D. To analyze the speaker’s grammar
Answer: C
Which of the following is an example of mass communication?
A conversation between two people in an office
B. A company newsletter distributed to employees
C. A public radio broadcast reaching thousands of listeners
D. A group discussion among classmates
Answer: C
In communication, “context” refers to:
The language used in the message
B. The physical, psychological, and social environment in which communication takes place
C. The timing of the message
D. The cultural background of the sender
Answer: B
Which of the following is an example of using “ethos” in persuasive communication?
Presenting logical arguments to support a claim
B. Appealing to the audience’s emotions
C. Building credibility and trustworthiness with the audience
D. Using humor to lighten the mood
Answer: C
Which of the following refers to the “medium” in the communication process?
The relationship between the sender and receiver
B. The platform or channel used to send the message
C. The noise that interferes with communication
D. The feedback provided by the receiver
Answer: B
What is the function of “small group communication”?
Communicating within large organizations
B. One-on-one communication
C. Interaction among a few individuals working towards a common goal
D. Broadcasting a message to a large audience
Answer: C
In group communication, the “task roles” focus on:
Resolving group conflicts
B. Generating ideas and making decisions
C. Maintaining group cohesion
D. Monitoring group participation
Answer: B
Which communication theory suggests that people use language and symbols to shape their social reality?
Social Constructionist Theory
B. Agenda-setting Theory
C. Cultivation Theory
D. Social Cognitive Theory
Answer: A
The study of “proxemics” deals with:
Facial expressions and body gestures
B. The use of time in communication
C. The use of space in communication
D. Tone and volume of speech
Answer: C
Which of the following is an example of “filtering” in communication?
A speaker adjusting their language to match the audience’s level of understanding
B. A receiver ignoring the nonverbal cues of the speaker
C. A sender only providing certain information to the receiver
D. A conversation being influenced by external noise
Answer: C
“Rhetoric” in communication refers to:
The use of visual aids during a presentation
B. The art of persuasive speaking or writing
C. The process of encoding and decoding messages
D. The physical distance between communicators
Answer: B
Which of the following is an example of “indirect communication”?
A speaker using direct statements to convey information
B. Using nonverbal cues to convey a message rather than words
C. Sending an email to deliver an urgent message
D. Giving clear, direct instructions to a team member
Answer: B
What does “audience analysis” involve in communication?
Understanding the speaker’s goals and interests
B. Assessing the context of the communication
C. Evaluating the interests, needs, and attitudes of the audience
D. Designing a visual presentation
Answer: C
“Cultural dimensions” in intercultural communication refer to:
The differences in communication styles between different cultures
B. The physical distance between people during conversations
C. The use of technology to bridge communication gaps
D. The shared language in international settings
Answer: A
Which of the following describes the “linear model” of communication?
A one-way process where a sender transmits a message to a passive receiver
B. A dynamic, ongoing exchange between sender and receiver
C. Communication in which the sender and receiver switch roles
D. A process where multiple messages are sent simultaneously
Answer: A
Which term refers to the physical space between communicators?
Proxemics
B. Kinesics
C. Chronemics
D. Haptics
Answer: A
What is “communication accommodation theory”?
The idea that people change their speech and behavior to accommodate others
B. A theory suggesting people avoid communicating when they feel uncomfortable
C. The belief that communication is more effective when using technology
D. A study of communication between different cultures
Answer: A
What is the main function of “groupthink” in small group communication?
Encouraging diverse opinions and debates
B. Promoting harmony and consensus within the group, often at the expense of critical thinking
C. Ensuring that each member of the group contributes equally
D. Allowing all group members to express their thoughts independently
Answer: B
“Channel richness” refers to:
The variety of communication channels available
B. The ability of a communication medium to convey multiple cues simultaneously
C. The speed at which communication occurs
D. The clarity of the message being communicated
Answer: B
What does the “semantic meaning” of a word refer to?
The emotional tone attached to the word
B. The social context in which the word is used
C. The literal meaning of the word
D. The nonverbal cues accompanying the word
Answer: C
The concept of “face-to-face communication” emphasizes:
Using only nonverbal cues to communicate
B. The importance of direct interaction in person
C. The use of social media for interpersonal communication
D. Communicating through electronic means
Answer: B
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