Sample Questions and Answers
What is “servant leadership”?
A) A leadership style where the leader focuses on empowering followers and meeting their needs
B) A leadership style that emphasizes strict authority and control over employees
C) A leadership style where the leader delegates all decisions to team members
D) A leadership style focused on personal achievement and success
Answer: A
What is “cultural intelligence” in the context of organizational behavior?
A) The ability to quickly adapt to changes in the work environment
B) The ability to communicate effectively within an organization
C) The ability to understand and navigate cultural differences in a global context
D) The ability to manage personal emotions and stress
Answer: C
Which of the following best describes “in-group favoritism”?
A) The tendency to give preferential treatment to individuals within a group or team
B) The preference for employees from diverse backgrounds and experiences
C) The act of promoting individuals based on objective performance criteria
D) The tendency to treat all employees equally regardless of group affiliation
Answer: A
What is the main purpose of “organizational socialization”?
A) To integrate new employees into the organizational culture and values
B) To train employees on specific technical skills required for their jobs
C) To ensure that employees are kept isolated from the larger organization
D) To focus on formal, hierarchical communication within the organization
Answer: A
What does “attribution theory” in organizational behavior focus on?
A) The process by which people explain the causes of behavior and events
B) The method by which leaders assign tasks based on employee preferences
C) The impact of environmental factors on decision-making
D) The study of how groups work together to achieve goals
Answer: A
What is “employee engagement”?
A) The level of physical presence of employees in the workplace
B) The degree to which employees are emotionally invested in their work and the organization
C) The amount of time employees spend interacting with management
D) The extent to which employees are compliant with organizational policies
Answer: B
Which of the following is an example of “referent power” in leadership?
A) A leader has the ability to reward employees for good performance
B) A leader holds the formal authority to make decisions within the organization
C) A leader is admired and respected by employees, who choose to follow them
D) A leader has specialized knowledge or expertise that influences others
Answer: C
What is the primary objective of “organizational development”?
A) To promote individual employee skills and personal growth
B) To improve organizational effectiveness through planned interventions
C) To reduce employee turnover rates
D) To enforce strict organizational hierarchies
Answer: B
What does “self-fulfilling prophecy” mean in the context of organizational behavior?
A) Employees are more likely to perform well when they are given unrealistic expectations
B) Employees will perform according to the expectations set for them, whether high or low
C) Leaders set goals without considering employee capabilities
D) Employees are not influenced by any external expectations
Answer: B
What is the difference between “intrinsic” and “extrinsic” motivation?
A) Intrinsic motivation is driven by external rewards, while extrinsic motivation is driven by internal satisfaction
B) Intrinsic motivation is driven by personal satisfaction, while extrinsic motivation is driven by external rewards
C) Intrinsic motivation leads to short-term productivity, while extrinsic motivation is associated with long-term commitment
D) Intrinsic motivation involves working under supervision, while extrinsic motivation involves independent work
Answer: B
Which of the following best defines “formal communication” in an organization?
A) Informal conversations among employees that occur spontaneously
B) Communication that occurs through official channels, such as meetings or reports
C) The use of social media platforms for communication among employees
D) Any form of communication that is unstructured or non-systematic
Answer: B
What does “expectancy theory” suggest about employee motivation?
A) Motivation is primarily driven by the external rewards employees receive for their efforts
B) Employees are motivated by their desire to fulfill basic physiological needs
C) Employees will be motivated if they believe their efforts will lead to desired performance and outcomes
D) Motivation is determined by the power distance within an organization
Answer: C
What is the “contingency approach” to leadership?
A) The idea that a leader’s behavior is best when they are strictly authoritarian
B) The theory that leadership style should be based on the leader’s personality
C) The theory that there is no one-size-fits-all approach, and leadership depends on situational factors
D) The belief that leadership effectiveness is determined solely by the team’s performance
Answer: C
In the context of organizational behavior, what does “job rotation” refer to?
A) The process of giving employees more challenging and meaningful work
B) The act of moving employees between different tasks or roles to reduce monotony
C) The training of employees to specialize in one specific job function
D) The process of delegating tasks to employees without their consent
Answer: B
What does “reinforcement theory” in management focus on?
A) Motivating employees by changing their behaviors through rewards and punishments
B) Focusing on the cognitive processes that drive employee behavior
C) Encouraging employees to develop intrinsic motivation by setting meaningful goals
D) Managing team dynamics by encouraging competition among employees
Answer: A
Which of the following best describes “authoritarian leadership”?
A) Leaders empower employees to make decisions and offer input
B) Leaders use their power to make decisions and expect obedience from employees
C) Leaders focus on building relationships and trust with employees
D) Leaders encourage team collaboration and shared decision-making
Answer: B
What is “workplace diversity” primarily focused on?
A) Ensuring employees have equal access to promotions
B) Emphasizing the value of different perspectives and backgrounds in the workplace
C) Reducing the complexity of the organization’s hierarchy
D) Promoting homogeneity in organizational culture
Answer: B
Which leadership style is most closely associated with the concept of “coaching”?
A) Transactional leadership
B) Transformational leadership
C) Autocratic leadership
D) Laissez-faire leadership
Answer: B
What is “social loafing” in a team context?
A) The tendency for team members to work harder when they are observed
B) The behavior of a team member who takes on a leadership role
C) The tendency for individuals to exert less effort when working in a group compared to working alone
D) The behavior of team members who collaborate effectively with each other
Answer: C
What is “perception” in organizational behavior?
A) The process by which individuals make sense of their surroundings and experiences
B) The ability to understand organizational processes without needing any formal training
C) The ability to discern patterns in data to make informed decisions
D) The process of establishing authority within a team
Answer: A
What is the “two-factor theory” of motivation?
A) The idea that employees are motivated by financial rewards and external recognition
B) The theory that job satisfaction and job dissatisfaction are influenced by different factors
C) The belief that employees are motivated by both intrinsic and extrinsic rewards equally
D) The theory that leaders must fulfill both their emotional and cognitive needs
Answer: B
What is the role of “organizational structure” in influencing behavior?
A) It dictates the social interactions among employees
B) It determines the policies and procedures for decision-making
C) It influences the way power, authority, and responsibilities are distributed within the organization
D) It dictates the physical layout of the workplace
Answer: C
What is “cognitive bias” in decision-making?
A) The tendency to rely on facts and data to make unbiased decisions
B) The tendency to make decisions based on incomplete or inaccurate information
C) The ability to make rational and objective decisions in uncertain conditions
D) The process of making decisions without considering past experiences
Answer: B
What is the role of “feedback” in the workplace?
A) To solely focus on employee performance and reprimand mistakes
B) To provide constructive criticism and guidance that helps employees improve their performance
C) To restrict employees from making decisions on their own
D) To evaluate team outcomes only at the end of a project
Answer: B
What is the “leadership-member exchange (LMX)” theory?
A) The theory that leadership effectiveness is determined by the formal authority of the leader
B) The theory that leaders develop unique relationships with each of their team members
C) The theory that all employees should be treated the same regardless of performance
D) The theory that leadership is solely determined by the group’s collective goals
Answer: B
What is “team cohesion” in organizational behavior?
A) The degree to which team members avoid conflict
B) The level of interaction between team members and external groups
C) The extent to which team members are committed to the team and work well together
D) The ability of team members to make independent decisions
Answer: C
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