Sample Questions and Answers
Which process ensures IT investments are tracked and benefits realized?
A) Benefits realization management
B) Software development
C) Incident management
D) Network monitoring
Answer: A
Explanation: This process tracks value delivery from IT investments.
Which of the following best describes the purpose of an IT steering committee?
A) To provide oversight and direction on IT investments and priorities
B) To handle day-to-day IT support requests
C) To develop software applications
D) To manage the company’s social media presence
Answer: A
Explanation: The IT steering committee guides IT strategy and investment decisions to align with business objectives.
What is the key benefit of establishing IT performance metrics?
A) To objectively measure and manage IT effectiveness and alignment with business goals
B) To complicate IT processes unnecessarily
C) To limit IT innovation
D) To focus solely on technical issues
Answer: A
Explanation: Metrics provide data to evaluate IT’s contribution and identify improvement areas.
What is a primary responsibility of enterprise IT governance regarding service management?
A) Ensuring IT services meet business needs and performance expectations
B) Writing code for new applications
C) Conducting hardware maintenance only
D) Handling customer complaints
Answer: A
Explanation: Governance oversees that IT service delivery aligns with business requirements and quality standards.
How does IT governance influence IT project portfolio management?
A) By setting priorities, approving budgets, and monitoring project outcomes
B) By micromanaging daily project tasks
C) By delegating all decisions to project managers without oversight
D) By ignoring project risks
Answer: A
Explanation: Governance ensures projects support strategic goals and deliver value.
What is the role of a governance framework like COBIT in enterprise IT governance?
A) To provide a comprehensive set of best practices and controls for IT management
B) To replace business governance
C) To focus only on cybersecurity
D) To be used exclusively by IT operations
Answer: A
Explanation: Frameworks guide consistent governance and management practices.
What is the significance of establishing accountability in IT governance?
A) Ensures responsibilities are clearly assigned and performance can be evaluated
B) Causes confusion about roles
C) Is optional
D) Focuses only on technical staff
Answer: A
Explanation: Clear accountability supports governance transparency and effectiveness.
Which of the following best describes the relationship between enterprise risk management (ERM) and IT governance?
A) IT governance integrates IT risks into the broader enterprise risk framework
B) ERM replaces IT governance
C) They operate independently without coordination
D) IT governance focuses only on compliance
Answer: A
Explanation: Integration allows a holistic view and management of risks.
What is the primary goal of an IT risk assessment?
A) To identify, evaluate, and prioritize IT-related risks affecting business objectives
B) To avoid all risks at any cost
C) To eliminate IT investments
D) To delay decision-making
Answer: A
Explanation: Risk assessment informs risk mitigation and governance strategies.
How does IT governance contribute to data privacy?
A) By enforcing policies and controls that protect personal and sensitive data
B) By ignoring privacy regulations
C) By focusing only on data storage hardware
D) By delegating all privacy issues to marketing
Answer: A
Explanation: Governance ensures compliance with privacy laws and protects data integrity.
Which of the following is NOT a characteristic of effective IT governance?
A) Alignment with business strategy
B) Clear roles and responsibilities
C) Reactive decision-making
D) Risk management integration
Answer: C
Explanation: Effective governance is proactive, not reactive.
What is the value of a RACI matrix in IT governance?
A) Clarifies roles and responsibilities for tasks and decisions
B) Tracks IT budgets only
C) Measures IT service levels
D) Defines software development methodologies
Answer: A
Explanation: RACI defines who is Responsible, Accountable, Consulted, and Informed.
What is the relationship between IT governance and enterprise architecture (EA)?
A) EA supports governance by providing a structured view of IT assets aligned with business goals
B) EA and governance are unrelated
C) Governance replaces EA
D) EA focuses only on application design
Answer: A
Explanation: EA helps implement governance decisions by aligning IT infrastructure.
How can IT governance improve vendor management?
A) By defining policies and controls for vendor selection, performance, and compliance
B) By ignoring external vendors
C) By allowing vendors full control of IT
D) By focusing only on cost-cutting
Answer: A
Explanation: Governance ensures vendors deliver value and comply with standards.
Which governance component defines the process for escalating IT issues to management?
A) Communication and escalation protocols
B) Technical specifications
C) Service level agreements (SLAs) only
D) Security policies
Answer: A
Explanation: Escalation protocols ensure timely resolution of significant issues.
Why is stakeholder mapping important in IT governance?
A) Identifies key parties, their interests, and influence to engage them effectively
B) Reduces governance scope
C) Focuses only on IT staff
D) Limits communication
Answer: A
Explanation: Understanding stakeholders helps tailor governance engagement strategies.
What is a primary consideration when defining IT governance policies?
A) Alignment with business goals and compliance requirements
B) Complexity for complexity’s sake
C) Limiting user access arbitrarily
D) Focusing solely on technical details
Answer: A
Explanation: Policies must support organizational objectives and legal obligations.
How should IT governance address legacy systems?
A) Evaluate risks and business impact, plan for maintenance or replacement accordingly
B) Ignore legacy systems
C) Immediately decommission all legacy systems
D) Outsource management without oversight
Answer: A
Explanation: Governance balances risks, costs, and business continuity.
Which process is essential to ensure IT governance adapts to changing business environments?
A) Continuous monitoring and improvement
B) One-time framework implementation
C) Ignoring feedback
D) Isolating IT from business changes
Answer: A
Explanation: Continuous review ensures governance remains relevant.
What is a common method for communicating IT governance policies?
A) Training sessions and awareness programs
B) Leaving policies undistributed
C) Informal emails only
D) External marketing materials
Answer: A
Explanation: Training ensures employees understand and follow policies.
How does IT governance assist in managing IT-related legal risks?
A) By implementing controls that ensure compliance with laws and regulations
B) Ignoring legal requirements
C) Delegating all risks to external lawyers
D) Focusing only on contracts
Answer: A
Explanation: Governance embeds legal compliance into IT management.
What is a key challenge in balancing risk and innovation in IT governance?
A) Allowing innovation while maintaining acceptable risk levels
B) Avoiding all risks entirely
C) Prioritizing risk over business needs always
D) Ignoring new technologies
Answer: A
Explanation: Governance must enable innovation but within risk tolerance.
What is the purpose of a governance maturity model?
A) To assess and improve the organization’s governance capabilities over time
B) To evaluate IT staff skills only
C) To measure software quality
D) To replace governance frameworks
Answer: A
Explanation: Maturity models guide governance development and enhancement.
How can IT governance support sustainable IT practices?
A) By integrating environmental and social considerations into IT policies and decisions
B) By ignoring sustainability issues
C) By focusing only on profits
D) By delegating sustainability to non-IT departments
Answer: A
Explanation: Governance can drive responsible IT resource use.
What is a key benefit of integrating cybersecurity into IT governance?
A) Enhanced protection of information assets aligned with business risk appetite
B) Increased complexity without benefits
C) Ignoring broader business risks
D) Isolating security from governance
Answer: A
Explanation: Security integration ensures comprehensive risk management.
What governance mechanism ensures IT activities comply with organizational policies?
A) Internal audit and control reviews
B) Technical troubleshooting only
C) Informal supervision
D) User feedback surveys only
Answer: A
Explanation: Audits validate adherence to governance requirements.
Why is transparency important in IT governance?
A) Builds trust among stakeholders and enables accountability
B) Causes unnecessary disclosures
C) Leads to confusion
D) Is irrelevant to governance
Answer: A
Explanation: Transparency ensures decisions are understood and trusted.
What is the impact of ineffective IT governance on business performance?
A) Increased risk exposure, misaligned IT investments, and lost opportunities
B) Improved efficiency
C) Reduced operational costs only
D) Enhanced customer satisfaction
Answer: A
Explanation: Poor governance can lead to costly mistakes and strategic failures.
What is the best approach to managing IT governance changes?
A) Structured change management with stakeholder communication and training
B) Sudden implementation without notice
C) Ignoring employee feedback
D) Only updating documentation
Answer: A
Explanation: Change management helps smooth transitions and acceptance.
Which governance domain focuses on managing and optimizing IT resources?
A) Resource Optimization
B) Benefits Realization
C) Risk Optimization
D) Governance Framework
Answer: A
Explanation: Resource Optimization deals with people, processes, and infrastructure.
What is the purpose of embedding ethics into IT governance?
A) To guide IT behavior and decision-making aligned with organizational values
B) To restrict innovation
C) To add bureaucracy
D) To focus only on compliance
Answer: A
Explanation: Ethics promotes responsible and trustworthy IT practices.
Reviews
There are no reviews yet.