CCNP Troubleshooting and Maintaining Cisco IP Networks (TSHOOT v2.0)

400 Questions and Answers

$19.99

The CCNP Troubleshooting and Maintaining Cisco IP Networks (TSHOOT v2.0) Practice Exam is designed for networking professionals preparing for the Cisco TSHOOT certification, part of the CCNP Routing and Switching track. This exam focuses on diagnosing and resolving complex network issues in enterprise environments using a structured and systematic approach.

This practice test offers exam-level, scenario-based questions that challenge your understanding of routing, switching, and network infrastructure troubleshooting. Each question includes a detailed explanation to enhance comprehension and reinforce troubleshooting methodologies based on Cisco best practices.

Topics Covered:

 

  • Troubleshooting IPv4 and IPv6 Layer 3 connectivity

  • Routing protocol issues: OSPF, EIGRP, BGP

  • VLANs, trunking, STP, and Layer 2 troubleshooting

  • Network security and ACL configuration errors

  • NAT, DHCP, and network service misconfigurations

  • WAN technologies and infrastructure performance issues

  • Troubleshooting tools: ping, traceroute, SNMP, Syslog, NetFlow

Ideal for network engineers, support technicians, and IT professionals, this practice exam is essential for mastering real-world troubleshooting scenarios and successfully passing the TSHOOT v2.0 certification exam.

Sample Questions and Answers

Question 1

You are troubleshooting a network issue where users cannot access an internal web server. The server is accessible by IP but not by hostname. What is the most likely cause?

A. DNS misconfiguration
B. Web server port misconfiguration
C. ARP table corruption
D. Routing loop

Answer: A. DNS misconfiguration
Explanation: If the server is accessible by IP but not hostname, the issue is likely DNS-related. This means the hostname is not being resolved to an IP address.


Question 2

Which Cisco command helps verify whether the routing protocol OSPF is enabled on an interface?

A. show ip protocols
B. show ip ospf neighbor
C. show ip ospf interface
D. show ip interface brief

Answer: C. show ip ospf interface
Explanation: This command lists interfaces running OSPF, including area assignment and OSPF-specific details.


Question 3

While checking a Layer 3 switch, you notice one VLAN’s SVI is down/down. What is the most likely cause?

A. No device is connected to the VLAN
B. The VLAN has no IP address
C. The VLAN interface is administratively down
D. No active port is assigned to the VLAN

Answer: D. No active port is assigned to the VLAN
Explanation: SVIs require at least one up/up port in that VLAN to move to an up/up state.


Question 4

What does the %CDP-4-DUPLEX_MISMATCH log message indicate?

A. Interface speed mismatch
B. Subnet mismatch
C. CDP is disabled
D. One side is full-duplex and the other is half-duplex

Answer: D. One side is full-duplex and the other is half-duplex
Explanation: This message indicates a duplex mismatch between two connected devices, often causing performance issues.


Question 5

Which of the following is a potential cause of flapping OSPF neighbor adjacencies?

A. Interface MTU mismatch
B. Mismatched IP addresses
C. Incorrect route summarization
D. Access-list blocking OSPF packets

Answer: A. Interface MTU mismatch
Explanation: OSPF requires matched MTU settings for adjacency. Mismatches can cause frequent resets.


Question 6

You suspect a routing loop in your network. Which command can help you detect it?

A. show ip route
B. traceroute
C. show cdp neighbors
D. ping

Answer: B. traceroute
Explanation: Traceroute reveals the path a packet takes. If a routing loop exists, traceroute will show repeating hops.


Question 7

HSRP is configured but users complain of intermittent access. What might be wrong?

A. Incorrect standby IP configuration
B. Preemption not configured
C. Standby priority is equal
D. Physical interface is shut down

Answer: B. Preemption not configured
Explanation: Without preemption, a higher-priority router may not take over after recovery, leading to unexpected behavior.


Question 8

What command shows whether a router received a specific EIGRP route from a neighbor?

A. show ip route eigrp
B. show ip eigrp topology
C. show ip protocols
D. show ip eigrp neighbors

Answer: B. show ip eigrp topology
Explanation: This command displays the EIGRP topology database including feasible successors and routes received.


Question 9

You see %LINEPROTO-5-UPDOWN: Line protocol on Interface Loopback0, changed state to down. What is the likely cause?

A. Loopback interfaces never go down
B. Loopback has no IP address
C. Shutdown was issued
D. Misconfigured static route

Answer: C. Shutdown was issued
Explanation: Loopback interfaces are always up unless manually shut down.


Question 10

An engineer observes that traffic from a remote site is using the backup link instead of the primary. What is the most likely cause?

A. BGP administrative distance is too high
B. IP SLA not configured
C. Static route preference is lower than OSPF
D. EIGRP is preferred over BGP

Answer: B. IP SLA not configured
Explanation: IP SLA helps monitor the primary link and can dynamically change routes when the primary fails.


Question 11

You’re unable to form an EIGRP neighbor relationship. Which condition must be true?

A. Interfaces must be passive
B. Authentication must be enabled
C. The same autonomous system number must be used
D. Static routes must be present

Answer: C. The same autonomous system number must be used
Explanation: EIGRP routers must share the same AS number to become neighbors.


Question 12

Which command helps determine whether BGP routes are filtered?

A. show ip bgp summary
B. show ip route
C. show ip bgp neighbors
D. debug ip routing

Answer: C. show ip bgp neighbors
Explanation: This shows filters applied on inbound and outbound updates.


Question 13

A router receives a packet with TTL = 1. What will it do?

A. Forward the packet
B. Drop the packet and send ICMP Time Exceeded
C. Reset TTL to 255
D. Create a routing loop

Answer: B. Drop the packet and send ICMP Time Exceeded
Explanation: TTL=1 decrements to 0 on the next hop, triggering a drop.


Question 14

Which command checks if a DHCP binding was assigned to a specific host?

A. show ip dhcp pool
B. show ip dhcp binding
C. show running-config
D. show ip interface brief

Answer: B. show ip dhcp binding
Explanation: This lists IP-to-MAC address mappings.


Question 15

A switch interface is err-disabled. Which command helps determine the cause?

A. show interfaces status
B. show errdisable recovery
C. show interfaces
D. show port-security

Answer: B. show errdisable recovery
Explanation: Displays the reason for the err-disabled state and auto-recovery timers.


Question 16

Which of the following would not prevent OSPF adjacency?

A. Authentication mismatch
B. Hello/dead interval mismatch
C. Area ID mismatch
D. Static routing configuration

Answer: D. Static routing configuration
Explanation: Static routing doesn’t interfere with OSPF adjacency formation.


Question 17

You suspect asymmetric routing in your network. Which tool helps confirm this?

A. Ping
B. Debug ip routing
C. Traceroute
D. NetFlow

Answer: D. NetFlow
Explanation: NetFlow shows flow direction and allows for asymmetric path detection.


Question 18

A router redistributes static routes into OSPF but they aren’t seen in the topology. Why?

A. Static routes are not in the routing table
B. OSPF redistribution is disabled by default
C. Route-maps are required
D. Metric is missing

Answer: D. Metric is missing
Explanation: OSPF requires a metric when redistributing routes.


Question 19

Which condition triggers STP TCN (Topology Change Notification)?

A. Root bridge election
B. VLAN deletion
C. Port transitioning to forwarding
D. Link-layer protocol mismatch

Answer: C. Port transitioning to forwarding
Explanation: TCNs are generated when a port changes from blocking to forwarding.


Question 20

Which command verifies HSRP status?

A. show standby brief
B. show ip route
C. show spanning-tree
D. show ip protocols

Answer: A. show standby brief
Explanation: This shows HSRP group number, state, priority, and active/standby roles.


Question 21

What does a continuously incrementing input error count on an interface suggest?

A. Duplex mismatch
B. Interface shutdown
C. Normal operation
D. Congestion control

Answer: A. Duplex mismatch
Explanation: Collisions due to duplex mismatches cause input errors to rise.


Question 22

You see D EX in the routing table. What does it mean?

A. Default route
B. EIGRP external route
C. Dynamic static route
D. Default OSPF export

Answer: B. EIGRP external route
Explanation: D EX indicates an external EIGRP route redistributed into the AS.


Question 23

What’s the default HSRP priority?

A. 50
B. 100
C. 200
D. 255

Answer: B. 100
Explanation: Default HSRP priority is 100 unless manually set.


Question 24

Which command checks if IP SLA is active?

A. show ip sla monitor statistics
B. show ip sla statistics
C. show ip sla config
D. show monitor

Answer: B. show ip sla statistics
Explanation: Displays current SLA operation statistics and success rates.


Question 25

You’ve configured an extended ping, but receive no response. Which issue could be the cause?

A. Ping packet size
B. IP routing disabled
C. Source IP not reachable
D. OSPF neighbor down

Answer: C. Source IP not reachable
Explanation: If the source IP address used in extended ping isn’t reachable, replies won’t be received.


Question 26

How can you identify if a route is being filtered by distribute-list in EIGRP?

A. show ip eigrp neighbors
B. show ip protocols
C. debug eigrp fsm
D. show ip eigrp topology all-links

Answer: B. show ip protocols
Explanation: This command lists distribute-lists and other filtering mechanisms.


Question 27

In STP, a port in the blocking state:

A. Forwards user traffic
B. Listens for BPDUs
C. Transmits BPDUs
D. Learns MAC addresses

Answer: B. Listens for BPDUs
Explanation: Blocking ports only listen to BPDUs to prevent loops.


Question 28

Which logging level includes error messages about software issues?

A. 0 – Emergency
B. 2 – Critical
C. 3 – Errors
D. 5 – Notifications

Answer: C. 3 – Errors
Explanation: Level 3 logs errors that may affect functionality.


Question 29

What type of route is automatically created when a subnet is configured on an interface?

A. Static route
B. Connected route
C. Dynamic route
D. Null route

Answer: B. Connected route
Explanation: Connected routes are created automatically when IPs are configured on active interfaces.


Question 30

What is required to form a BGP peering?

A. Matching AS number
B. Directly connected peers
C. Reachable TCP port 179
D. Identical router IDs

Answer: C. Reachable TCP port 179
Explanation: BGP uses TCP port 179 to establish sessions between peers, even across different ASes.

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