The Funeral Service requires a clear understanding of key concepts and the ability to apply them under pressure. This practice test is designed to help you develop both skills. As you work through the questions, focus on accuracy and reasoning. Over time, this approach will help you achieve better results.
Updated for 2026: This guide provides a structured approach to help you prepare effectively, understand key concepts, and practice real exam-level questions.
How to Use This Practice Test
- Start by reviewing key concepts before attempting questions
- Take the test in a timed environment
- Analyze your mistakes and revisit weak areas
Why This Practice Test Matters
This practice test is designed to simulate the real exam environment and help you identify knowledge gaps, improve accuracy, and build confidence.
| Exam Name | Funeral Service Practice Exam (ICFSEB) |
|---|---|
| Exam Provider | International Conference of Funeral Service Examining Boards (ICFSEB) |
| Exam Type | Professional Licensing Exam (Funeral Service & Mortuary Science) |
| Total Practice Questions | 120+ Practice Questions (MCQs + Case-Based + Legal & Ethical Scenarios) – Updated for 2026 |
| Coverage Topics | • Embalming Theory & Techniques (Arterial, Cavity, Hypodermic, Surface) • Anatomy & Physiology (Circulatory System, Tissue Structure) • Microbiology & Pathology (Decomposition, Pathogens, Infection Control) • Chemistry (Formaldehyde, pH Balance, Preservation Principles) • Funeral Law & FTC Funeral Rule (GPL, Contracts, Legal Compliance) • Funeral Arrangements (Pre-need, At-need, Cremation, Burial Options) • Restorative Art & Cosmetic Application • Safety & OSHA Standards (PPE, Chemical Exposure, Ventilation) • Ethics & Professional Conduct (Confidentiality, Cultural Sensitivity) • Grief Counseling & Client Communication |
| Question Format | • Multiple Choice Questions (MCQs) • Case-Based Clinical & Legal Scenarios (High Difficulty) • Embalming Troubleshooting Questions • Ethics, Law, and Client Interaction Situations |
| Difficulty Level | Intermediate to Advanced (Aligned with ICFSEB National Board Exam Standards) |
| Skills Developed | • Embalming technique selection and problem-solving • Legal compliance and documentation accuracy • Infection control and workplace safety practices • Restorative art and presentation skills • Ethical decision-making and client communication • Cultural competence in funeral service • Real-world troubleshooting in mortuary science |
| Study Tips | • Focus on embalming procedures and fluid dynamics • Understand FTC Funeral Rule and legal documentation • Review microbiology and decomposition processes • Practice case-based scenarios and troubleshooting • Learn proper PPE use and safety standards • Strengthen knowledge of restorative art techniques |
| Best For | Mortuary science students, funeral service trainees, and professionals preparing for ICFSEB licensing exams |
| Updated | 2026 Latest Version |
1. Embalming
The primary purpose of embalming is to:
A. Restore life
B. Preserve and sanitize remains
C. Change body structure
D. Reduce cost
Answer: B
Rationale: Embalming delays decomposition and reduces health risks.
2. Microbiology
Which microorganism is most resistant to disinfectants?
A. Bacteria
B. Viruses
C. Spores
D. Fungi
Answer: C
Rationale: Bacterial spores are highly resistant and require sterilization.
3. Anatomy
The largest artery in the body is:
A. Carotid
B. Femoral
C. Aorta
D. Radial
Answer: C
Rationale: The aorta carries blood from the heart to the body.
4. Embalming
Arterial fluid is injected into:
A. Veins
B. Arteries
C. Capillaries
D. Organs
Answer: B
Rationale: Arterial injection distributes preservative fluid.
5. Chemistry
Formaldehyde is used for:
A. Coloring
B. Preservation
C. Perfuming
D. Cooling
Answer: B
Rationale: It preserves tissues by protein fixation.
6. Funeral Law
FTC Funeral Rule requires:
A. Free services
B. Price disclosure to clients
C. No embalming
D. Online services only
Answer: B
Rationale: Consumers must receive a General Price List.
7. Ethics
Professional conduct requires:
A. Profit only
B. Respect for families
C. Ignoring laws
D. Speed
Answer: B
Rationale: Ethical service prioritizes dignity and respect.
8. Embalming
Drainage during embalming removes:
A. Oxygen
B. Blood
C. Hair
D. Skin
Answer: B
Rationale: Blood is replaced with preservative fluid.
9. Microbiology
Pathogens are:
A. Harmless organisms
B. Disease-causing organisms
C. Chemicals
D. Tools
Answer: B
Rationale: Pathogens can cause infection.
10. Safety
Personal protective equipment (PPE) includes:
A. Gloves and masks
B. Only gloves
C. Only masks
D. Towels
Answer: A
Rationale: PPE protects from exposure.
11. Embalming
The most common injection site is the:
A. Radial artery
B. Carotid artery
C. Femoral artery
D. Aorta
Answer: B
Rationale: Carotid artery provides efficient distribution.
12. Funeral Arrangements
A pre-need contract is:
A. After death
B. Before death arrangement
C. Legal dispute
D. Insurance claim
Answer: B
Rationale: Pre-arranged funeral services.
13. Psychology
Grief is best described as:
A. Physical illness
B. Emotional response to loss
C. Financial issue
D. Legal issue
Answer: B
Rationale: Natural emotional process.
14. Embalming
Hypodermic injection is used when:
A. Arterial injection fails
B. Cooling is needed
C. Hair removal
D. Dressing
Answer: A
Rationale: Treats areas not reached by arterial fluid.
15. Law
Death certificates must be signed by:
A. Family
B. Physician or authorized official
C. Funeral director only
D. Police
Answer: B
Rationale: Required for legal documentation.
16. Chemistry
pH scale measures:
A. Temperature
B. Acidity/alkalinity
C. Pressure
D. Volume
Answer: B
Rationale: Important for embalming fluid effectiveness.
17. Embalming
Cavity embalming treats:
A. Skin
B. Internal organs
C. Hair
D. Bones
Answer: B
Rationale: Uses aspiration and cavity fluid.
18. Safety
Sharps must be disposed in:
A. Trash
B. Sharps container
C. Sink
D. Bag
Answer: B
Rationale: Prevents injury and contamination.
19. Funeral Service
Visitation allows:
A. Legal process
B. Family and friends to pay respects
C. Embalming
D. Burial
Answer: B
Rationale: Supports grieving process.
20. Ethics
Confidentiality means:
A. Sharing information
B. Protecting client information
C. Ignoring clients
D. Advertising
Answer: B
Rationale: Ethical and legal responsibility.
21. Embalming
Discoloration of tissue may require:
A. Dye
B. Cosmetic restoration
C. Cooling
D. Washing
Answer: B
Rationale: Restores natural appearance.
22. Microbiology
Universal precautions assume:
A. No infection
B. All bodies are infectious
C. Only some are infectious
D. None are infectious
Answer: B
Rationale: Ensures safety at all times.
23. Funeral Law
Cremation requires:
A. No permission
B. Authorization from next of kin
C. Only payment
D. Police approval
Answer: B
Rationale: Legal consent required.
24. Embalming
Edema in remains requires:
A. Stronger fluid
B. Weaker fluid
C. No fluid
D. Cooling only
Answer: A
Rationale: High water content needs stronger solution.
25. Psychology
Bereavement refers to:
A. Funeral process
B. State of loss
C. Legal issue
D. Financial issue
Answer: B
Rationale: Experience of losing someone.
26. Safety
Ventilation in prep room is important for:
A. Comfort
B. Reducing chemical exposure
C. Lighting
D. Cost
Answer: B
Rationale: Protects from fumes like formaldehyde.
27. Embalming
Rigor mortis refers to:
A. Softening
B. Stiffening of muscles
C. Cooling
D. Decomposition
Answer: B
Rationale: Postmortem muscle stiffening.
28. Funeral Service
Green burial focuses on:
A. Preservation
B. Environmental sustainability
C. Cost
D. Speed
Answer: B
Rationale: Minimizes environmental impact.
29. Chemistry
Dilution of embalming fluid reduces:
A. Strength
B. Volume
C. Color
D. Temperature
Answer: A
Rationale: Lower concentration reduces preservative effect.
30. Professional Practice
Funeral directors must comply with:
A. Personal preference
B. State and federal laws
C. Family wishes only
D. Cost
Answer: B
Rationale: Legal compliance is mandatory.
31. Embalming
Which factor most affects distribution of arterial fluid?
A. Hair color
B. Vascular condition
C. Clothing
D. Age only
Answer: B
Rationale: Blocked or damaged vessels reduce fluid distribution.
32. Microbiology
Which pathogen is transmitted through blood exposure?
A. Influenza
B. Hepatitis B
C. Common cold
D. Allergy
Answer: B
Rationale: Bloodborne pathogens include hepatitis and HIV.
33. Anatomy
The jugular vein is primarily used for:
A. Injection
B. Drainage
C. Suturing
D. Cooling
Answer: B
Rationale: Venous drainage removes blood during embalming.
34. Embalming
Water hardness affects embalming by:
A. Increasing odor
B. Reducing chemical effectiveness
C. Changing color
D. Increasing pressure
Answer: B
Rationale: Minerals interfere with embalming chemicals.
35. Chemistry
A humectant is used to:
A. Dry tissue
B. Retain moisture
C. Disinfect
D. Color tissue
Answer: B
Rationale: Prevents dehydration of tissues.
36. Funeral Law
The General Price List (GPL) must be provided:
A. After payment
B. At the beginning of arrangements
C. Only online
D. After service
Answer: B
Rationale: Required by FTC Funeral Rule.
37. Ethics
Misrepresentation of services is:
A. Acceptable
B. Unethical and illegal
C. Optional
D. Encouraged
Answer: B
Rationale: Violates consumer protection laws.
38. Embalming
A firm body after embalming indicates:
A. Under-treatment
B. Proper preservation
C. Decomposition
D. Infection
Answer: B
Rationale: Indicates successful protein fixation.
39. Microbiology
Antiseptics are applied to:
A. Equipment
B. Living tissue
C. Floors
D. Air
Answer: B
Rationale: Used on skin to reduce microbes.
40. Safety
Eye protection is necessary because:
A. Improves vision
B. Prevents splashes from chemicals
C. Reduces cost
D. Speeds work
Answer: B
Rationale: Protects from hazardous fluids.
41. Embalming
Delayed embalming increases risk of:
A. Preservation
B. Decomposition
C. Cooling
D. Firmness
Answer: B
Rationale: Autolysis and bacteria progress over time.
42. Funeral Arrangements
Immediate burial means:
A. No ceremony
B. Burial without viewing
C. Cremation
D. Legal issue
Answer: B
Rationale: No embalming or visitation required.
43. Psychology
Denial is:
A. Final stage
B. Early grief response
C. Recovery
D. Acceptance
Answer: B
Rationale: Common initial reaction to loss.
44. Embalming
Air embolism during embalming is prevented by:
A. High pressure
B. Proper injection technique
C. Cooling
D. Drainage only
Answer: B
Rationale: Prevents air entering vessels.
45. Law
Burial transit permit is required for:
A. Payment
B. Transporting remains
C. Embalming
D. Viewing
Answer: B
Rationale: Legal requirement for movement of remains.
46. Chemistry
Buffers in embalming fluid help to:
A. Increase odor
B. Stabilize pH
C. Reduce volume
D. Add color
Answer: B
Rationale: Maintains optimal chemical environment.
47. Embalming
Desiccation of tissue is caused by:
A. Low index fluid
B. High concentration fluid
C. Cooling
D. Water
Answer: B
Rationale: Strong solutions dry tissues.
48. Safety
Proper ventilation reduces:
A. Lighting
B. Chemical exposure
C. Cost
D. Time
Answer: B
Rationale: Removes harmful fumes.
49. Funeral Service
Memorial service differs from funeral because:
A. No body present
B. No family
C. No ceremony
D. No cost
Answer: A
Rationale: Memorial services may occur without remains.
50. Ethics
Respecting cultural practices means:
A. Ignoring preferences
B. Adapting services to beliefs
C. Reducing services
D. Increasing cost
Answer: B
Rationale: Cultural sensitivity is essential.
51. Embalming
Tissue gas is caused by:
A. Virus
B. Bacteria (Clostridium)
C. Fungus
D. Water
Answer: B
Rationale: Produces gas and rapid decomposition.
52. Microbiology
Disinfection does NOT kill:
A. Bacteria
B. Viruses
C. Spores
D. Fungi
Answer: C
Rationale: Spores require sterilization.
53. Anatomy
Capillaries are responsible for:
A. Blood storage
B. Exchange of nutrients
C. Pumping blood
D. Cooling
Answer: B
Rationale: Exchange occurs at capillary level.
54. Embalming
Restricted cervical injection is used to:
A. Save time
B. Improve distribution to head and body
C. Reduce cost
D. Avoid drainage
Answer: B
Rationale: Allows separate control of flow.
55. Funeral Law
Preneed funds must be:
A. Used immediately
B. Protected according to law
C. Ignored
D. Paid in cash
Answer: B
Rationale: Ensures consumer protection.
56. Chemistry
Water conditioner in embalming fluid is used to:
A. Add color
B. Improve chemical action
C. Reduce odor
D. Increase volume
Answer: B
Rationale: Counteracts hard water minerals.
57. Safety
Formaldehyde exposure can cause:
A. Improved health
B. Irritation and long-term risks
C. Cooling
D. Hydration
Answer: B
Rationale: Toxic and requires precautions.
58. Funeral Service
Casket selection is influenced by:
A. Only cost
B. Family preference and budget
C. Law only
D. Size only
Answer: B
Rationale: Must consider multiple factors.
59. Psychology
Complicated grief is:
A. Normal
B. Prolonged and intense grief
C. Immediate recovery
D. Physical only
Answer: B
Rationale: Requires additional support.
60. Professional Practice
Accurate documentation ensures:
A. Profit
B. Legal compliance and quality care
C. Speed
D. Cost reduction
Answer: B
Rationale: Essential for legal and professional standards.
61.
A body presents with severe edema. What is the BEST embalming approach?
A. Use weak solution
B. Use high-index fluid with co-injection chemicals
C. Avoid embalming
D. Use water only
Answer: B
Rationale: Edema requires stronger solution to counter excess moisture.
62.
During embalming, fluid is not distributing to the extremities. What is the likely cause?
A. High pressure
B. Vascular blockage
C. Proper technique
D. Cooling
Answer: B
Rationale: Blockages prevent fluid circulation.
63.
A family refuses embalming but requests public viewing. What should the director do?
A. Proceed with viewing
B. Explain limitations and legal requirements
C. Ignore request
D. Force embalming
Answer: B
Rationale: Must comply with laws and inform family.
64.
A body shows signs of tissue gas infection. What is the priority action?
A. Delay embalming
B. Immediate embalming with strong disinfectants
C. Ignore
D. Refrigerate only
Answer: B
Rationale: Rapid decomposition requires urgent action.
65.
A client questions pricing transparency. What must the funeral director provide?
A. Verbal estimate
B. General Price List (GPL)
C. Receipt only
D. Contract later
Answer: B
Rationale: Required under FTC Funeral Rule.
66.
A body has severe trauma and discoloration. What is the best restoration method?
A. Ignore
B. Cosmetic restoration and reconstruction
C. Cooling
D. Washing
Answer: B
Rationale: Restorative art improves appearance.
67.
A funeral home employee is exposed to blood. What is the immediate action?
A. Ignore
B. Follow exposure protocol and seek medical care
C. Continue work
D. Wash later
Answer: B
Rationale: Prevent infection risk.
68.
A family requests a culturally specific ritual unfamiliar to the director. What is the best response?
A. Refuse
B. Research and accommodate respectfully
C. Ignore
D. Charge extra
Answer: B
Rationale: Cultural sensitivity is essential.
69.
During embalming, purge occurs. What is the best management?
A. Ignore
B. Clean and treat with cavity chemicals
C. Stop embalming
D. Increase pressure
Answer: B
Rationale: Proper sanitation and cavity treatment are needed.
70.
A pre-need contract funds are misused. This is:
A. Acceptable
B. Fraud
C. Ethical
D. Optional
Answer: B
Rationale: Illegal misuse of funds.
71.
A body has delayed embalming and shows decomposition. What adjustment is needed?
A. Weak fluid
B. Stronger fluid and thorough treatment
C. No embalming
D. Cooling only
Answer: B
Rationale: Advanced decomposition requires stronger chemicals.
72.
A family disputes the cause of death listed. What should the director do?
A. Change it
B. Refer to physician or authority
C. Ignore
D. Decide independently
Answer: B
Rationale: Only authorized officials can modify records.
73.
A body shows dehydration and sunken features. What is the best treatment?
A. Strong fluid
B. Humectants and restorative techniques
C. Cooling
D. Washing
Answer: B
Rationale: Restores moisture and appearance.
74.
A worker experiences dizziness in prep room. What is the likely cause?
A. Lighting
B. Poor ventilation
C. Water
D. Temperature
Answer: B
Rationale: Chemical fumes require ventilation.
75.
A client requests embalming for immediate burial. What is the best response?
A. Refuse
B. Inform it is optional
C. Force service
D. Ignore
Answer: B
Rationale: Embalming is not required unless conditions apply.
76.
A body has poor circulation due to disease. What is the best technique?
A. Increase pressure only
B. Use multi-point injection
C. Avoid embalming
D. Use weak fluid
Answer: B
Rationale: Ensures proper distribution.
77.
A family requests cremation without authorization. What should be done?
A. Proceed
B. Obtain proper authorization
C. Ignore
D. Delay indefinitely
Answer: B
Rationale: Legal requirement.
78.
A body shows discoloration from livor mortis. What is the best approach?
A. Ignore
B. Use bleaching and cosmetic treatment
C. Wash only
D. Refrigerate
Answer: B
Rationale: Improves appearance.
79.
A client expresses anger during arrangement conference. What is the best response?
A. Argue
B. Remain calm and supportive
C. Ignore
D. End meeting
Answer: B
Rationale: Emotional support is key.
80.
A body leaks fluid after embalming. What is the likely issue?
A. Over-treatment
B. Incomplete sealing or cavity treatment
C. Proper process
D. Cooling
Answer: B
Rationale: Requires proper closure and cavity care.
81.
A funeral director advertises misleading services. This violates:
A. Ethics only
B. FTC rules and ethics
C. Nothing
D. Cost
Answer: B
Rationale: Misrepresentation is illegal.
82.
A body has insect infestation. What is the priority?
A. Delay
B. Immediate disinfection and treatment
C. Ignore
D. Cooling
Answer: B
Rationale: Prevents spread and further decomposition.
83.
A client requests eco-friendly burial. What should be recommended?
A. Traditional embalming
B. Green burial options
C. Cremation only
D. Ignore
Answer: B
Rationale: Meets environmental preferences.
84.
A body has extreme rigidity. What is needed before embalming?
A. Cooling
B. Breaking rigor mortis
C. Washing
D. Injection
Answer: B
Rationale: Allows proper positioning.
85.
A worker fails to wear PPE. What is the risk?
A. None
B. Exposure to pathogens and chemicals
C. Faster work
D. Cost
Answer: B
Rationale: PPE protects health.
86.
A family requests viewing after decomposition has advanced. What is the best approach?
A. Refuse immediately
B. Explain limitations and possible restoration
C. Proceed normally
D. Ignore
Answer: B
Rationale: Must set realistic expectations.
87.
A body shows poor color after embalming. What is the best solution?
A. Ignore
B. Cosmetic application
C. Cooling
D. Washing
Answer: B
Rationale: Restores natural appearance.
88.
A client requests confidential information about another case. What should the director do?
A. Share
B. Refuse and maintain confidentiality
C. Ignore
D. Charge
Answer: B
Rationale: Ethical obligation.
89.
A prep room spill occurs. What is the first step?
A. Ignore
B. Clean and disinfect immediately
C. Continue work
D. Leave
Answer: B
Rationale: Prevents contamination.
90.
A family requests immediate cremation but paperwork is incomplete. What should be done?
A. Proceed
B. Wait until documentation is complete
C. Ignore
D. Delay indefinitely
Answer: B
Rationale: Legal compliance is required.
91.
A body presents with extreme dehydration and tissue shrinkage. What is the best embalming adjustment?
A. Use stronger fluid
B. Use humectants and lower index fluid
C. Avoid embalming
D. Use water only
Answer: B
Rationale: Humectants restore moisture and prevent further desiccation.
92.
During arterial injection, swelling occurs in the face. What is the most likely cause?
A. Low pressure
B. Excess pressure or restricted drainage
C. Proper technique
D. Cooling
Answer: B
Rationale: High pressure or blocked drainage causes edema-like swelling.
93.
A family insists on embalming being required by law. What should the director do?
A. Agree
B. Explain actual legal requirements
C. Ignore
D. Charge extra
Answer: B
Rationale: Embalming is generally not legally required except in specific cases.
94.
A body shows strong odor despite embalming. What is the best corrective action?
A. Ignore
B. Re-embalm or apply cavity treatment
C. Cool
D. Wash
Answer: B
Rationale: Indicates incomplete preservation.
95.
A funeral home receives remains with autopsy incisions. What is required?
A. Ignore
B. Proper closure and restoration
C. Cooling only
D. Wash
Answer: B
Rationale: Ensures respectful presentation.
96.
A client disputes charges after services are rendered. What document is most important?
A. Verbal agreement
B. Signed contract and GPL
C. Receipt only
D. None
Answer: B
Rationale: Legal documentation protects both parties.
97.
A body has purge from the nose and mouth during viewing. What is the best action?
A. Ignore
B. Clean and manage with absorbents/sealing
C. Stop viewing
D. Increase pressure
Answer: B
Rationale: Proper management maintains presentation.
98.
A funeral director fails to provide GPL before discussion. This is:
A. Acceptable
B. FTC violation
C. Ethical
D. Optional
Answer: B
Rationale: Required by law.
99.
A body shows uneven distribution of fluid. What is the best solution?
A. Ignore
B. Multi-point injection
C. Cooling
D. Washing
Answer: B
Rationale: Improves coverage in restricted areas.
100.
A client becomes emotionally distressed during arrangements. What is the best response?
A. Rush
B. Provide support and allow time
C. Ignore
D. End meeting
Answer: B
Rationale: Compassionate care is essential.
101.
A body shows green discoloration of abdomen. What is the likely cause?
A. Cooling
B. Decomposition
C. Proper embalming
D. Hydration
Answer: B
Rationale: Early sign of decomposition.
102.
A funeral home employee inhales formaldehyde fumes. What is the priority?
A. Continue work
B. Move to fresh air and seek help
C. Ignore
D. Drink water
Answer: B
Rationale: Immediate safety action required.
103.
A family requests services beyond their budget. What is appropriate?
A. Deny service
B. Offer alternatives within budget
C. Force purchase
D. Ignore
Answer: B
Rationale: Ethical and client-centered approach.
104.
A body has collapsed veins. What is the best embalming approach?
A. Standard injection
B. Hypodermic or surface embalming
C. Avoid treatment
D. Cooling
Answer: B
Rationale: Alternative methods ensure preservation.
105.
A cremation is performed without proper authorization. This is:
A. Acceptable
B. Illegal
C. Ethical
D. Optional
Answer: B
Rationale: Legal violation.
106.
A body shows excessive dryness after embalming. What caused this?
A. Low index fluid
B. High concentration fluid
C. Cooling
D. Water
Answer: B
Rationale: Strong solutions cause desiccation.
107.
A funeral director shares client details publicly. This violates:
A. Law only
B. Ethics and confidentiality
C. Nothing
D. Cost
Answer: B
Rationale: Confidentiality is mandatory.
108.
A prep room has chemical spill. What is first action?
A. Ignore
B. Contain and clean using protocol
C. Continue work
D. Leave
Answer: B
Rationale: Prevents hazard exposure.
109.
A body shows insect infestation. What is required?
A. Ignore
B. Immediate disinfection and embalming
C. Cooling
D. Washing
Answer: B
Rationale: Prevents spread and further damage.
110.
A client requests embalming for religious reasons. What should be done?
A. Refuse
B. Respect and perform if permitted
C. Ignore
D. Delay
Answer: B
Rationale: Respect cultural/religious needs.
111.
A body leaks fluid during transport. What is the likely issue?
A. Proper care
B. Improper sealing
C. Cooling
D. Washing
Answer: B
Rationale: Requires proper closure.
112.
A funeral home advertises “required embalming.” This is:
A. Legal
B. Misleading and illegal
C. Ethical
D. Optional
Answer: B
Rationale: Violates FTC Funeral Rule.
113.
A body shows poor preservation in limbs. What is the best correction?
A. Ignore
B. Additional injection points
C. Cooling
D. Washing
Answer: B
Rationale: Improves distribution.
114.
A family disputes identity of remains. What is required?
A. Ignore
B. Verification procedures
C. Proceed
D. Delay
Answer: B
Rationale: Ensures legal and ethical compliance.
115.
A worker suffers needle stick injury. What is first action?
A. Ignore
B. Follow exposure protocol
C. Continue work
D. Wash later
Answer: B
Rationale: Prevent infection.
116.
A client requests immediate burial but wants viewing. What is needed?
A. No embalming
B. Embalming or alternative preservation
C. Ignore
D. Delay
Answer: B
Rationale: Required for safe viewing.
117.
A body shows strong livor mortis discoloration. What is the solution?
A. Ignore
B. Chemical and cosmetic treatment
C. Cooling
D. Washing
Answer: B
Rationale: Improves appearance.
118.
A funeral home fails to maintain records. This affects:
A. Cost
B. Legal compliance
C. Speed
D. Lighting
Answer: B
Rationale: Documentation is legally required.
119.
A family requests eco-friendly service. Best recommendation?
A. Traditional embalming
B. Green burial
C. Ignore
D. Cremation only
Answer: B
Rationale: Meets environmental preferences.
120.
A director pressures clients into expensive services. This is:
A. Ethical
B. Unethical and illegal
C. Required
D. Optional
Answer: B
Rationale: Violates consumer protection laws.